Terms & Conditions

This website and online store are operated by 株式会社 KiFor (KiFor Co., Ltd.).

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By placing an order through this website, you agree to these Terms & Conditions.

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Products and Pre-orders

Product information, prices and availability are displayed on the relevant product pages.

Products offered for pre-order are not available for immediate shipment.

Expected publication, availability and shipping dates are estimates and may change.

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Orders and Payment

Orders are subject to availability and successful payment.

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We reserve the right to cancel an order where reasonably necessary, including in cases of payment failure, incorrect pricing, stock unavailability or other circumstances that prevent us from fulfilling the order.

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If we cancel an order for which payment has already been received, an appropriate refund will be provided.

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Prices and Shipping

Product prices and applicable shipping charges will be shown during the ordering process.

Customers are responsible for providing accurate order and delivery information.

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International Orders

International orders may be subject to taxes, VAT, customs duties, customs clearance charges, handling fees or other charges imposed by authorities or service providers in the destination country.

 

Such charges are not controlled by Sara & Maru or KiFor Co., Ltd.

Any charges that are not expressly collected at checkout are the responsibility of the customer.

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Returns and Cancellations

Please see our Returns & Cancellations page.

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Privacy

Personal information is handled in accordance with our Privacy Policy.

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Intellectual Property

The content of this website, including original text, illustrations, characters, designs and other creative material, may not be reproduced or commercially used without permission from the relevant rights holder.

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Liability

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer law.

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We are not responsible for delays or failures caused by circumstances outside our reasonable control.

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Governing Law

These Terms & Conditions are governed by the laws of Japan, subject to any mandatory consumer protections that may apply.

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Changes

We may update these Terms & Conditions from time to time. The current version will be published on this website.

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Contact

For questions concerning an order or these Terms, please use our Contact page.