Returns & Cancellations

If you wish to cancel or change an order, please contact us as soon as possible through our Contact page and include your order number.
 

Once an order has been prepared for shipment or dispatched, cancellation may not be possible.
 

If an item arrives damaged or defective, or if you receive an incorrect item, please contact us promptly so that we can review the matter and arrange an appropriate replacement or refund where applicable.
 

Returns and refunds are handled according to the circumstances of each order and applicable consumer law.
 

Please contact us before returning any item.